The Pharmacy First scheme is an NHS service designed to help patients access advice and treatment for common health conditions through a local community pharmacy. For many people, it offers a quicker and more convenient way to get support, without needing to wait for a GP appointment. This can be especially helpful when symptoms need attention promptly, or when it is difficult to get seen at short notice.
At Market Harborough Pharmacy, Pharmacy First helps eligible patients get straightforward NHS care in a familiar setting, often with more flexible appointment availability. In this guide, we explain what the Pharmacy First scheme is, who can use it, what conditions are covered, and what to expect during a consultation.
How Does the Pharmacy First Scheme Work?
The Pharmacy First scheme allows community pharmacies in England to assess and treat certain minor illnesses under the NHS. Where appropriate, trained pharmacy teams can provide clinical advice, recommend treatments, and in some cases supply prescription-only medicine without a GP appointment.
The purpose is not to replace GP care, but to make it easier for patients to access safe, timely treatment for conditions that can often be managed in a pharmacy setting. It also helps reduce pressure on GP services and urgent care providers.
Benefits of Pharmacy First for Patients
One of the biggest advantages of Pharmacy First is speed. Many patients simply want reassurance, a clear plan, and the right treatment without feeling stuck waiting. Having access through a pharmacy can make the process feel simpler and less stressful.
- –> Faster access to treatment for eligible patients
- –> More flexible appointment times in many cases
- –> Local, convenient care without needing a GP booking
- –> Clear advice on symptoms, treatment, and prevention
- –> Support with what to do next if symptoms worsen
Call us today to check whether Pharmacy First may be suitable for you.

Conditions Covered by Pharmacy First
The Pharmacy First scheme covers a range of common conditions that often require prompt support but may not need a GP appointment. Coverage can depend on patient eligibility, symptom severity, and clinical assessment, so it is important to speak with a trained professional.
The table below gives an overview of conditions we support through Pharmacy First, alongside the type of help you will receive.
| Condition | Common Symptoms | How Pharmacy First Can Help |
|---|---|---|
| Impetigo | Crusting sores, spreading patches, irritation | Assessment, advice, and treatment where appropriate |
| Infected Insect Bites | Redness, swelling, warmth, worsening irritation | Support with infection symptoms and treatment guidance |
| Shingles | Painful rash, tingling, blisters | Assessment and referral or treatment depending on timing |
| Sinusitis | Facial pressure, blocked nose, thick mucus | Advice and treatment to relieve symptoms where suitable |
| Sore Throat | Pain swallowing, fever, swollen glands | Assessment, guidance, and treatment for eligible cases |
| Urinary Tract Infection (Women) | Burning, urgency, pain when passing urine | Assessment and treatment in line with NHS criteria |
| Earache | Ear pain, discomfort, reduced hearing | Symptom support and treatment advice where appropriate |
What to Expect During a Pharmacy First Consultation
A Pharmacy First consultation is designed to be straightforward and confidential. You may be asked about your symptoms, how long they have been present, whether anything has worsened, and any relevant medical history. The aim is to check whether Pharmacy First is appropriate, confirm the likely cause, and decide on the next step.
If treatment is suitable, you may receive medicine or advice directly through the pharmacy. If symptoms suggest you need a different level of care, you will be advised on the safest next step, such as contacting your GP or seeking urgent support.
When Pharmacy First May Not Be Suitable
Pharmacy First is designed for specific conditions and is not the right route for every situation. Some symptoms may need urgent attention, further investigation, or a different type of treatment plan. This is why clinical screening is an important part of the service.
- –> Severe symptoms or symptoms worsening rapidly
- –> High fever or signs of serious infection
- –> Symptoms lasting longer than expected without improvement
- –> New symptoms alongside a complex medical history
- –> Concerns about complications or repeated infections
Contact us if you are unsure whether Pharmacy First is right for your symptoms.

The Flexibility of Pharmacy First
Pharmacy First is a popular choice for patients who need care that fits around a busy routine. It can be a practical option for working adults, parents, and people who find it difficult to get a GP appointment at short notice. It can also help reduce time spent waiting for advice when symptoms are uncomfortable or disruptive.
The service is built around safe decision-making, so you still receive clinical assessment and clear guidance. This means you can move forward with confidence, knowing you have been properly assessed and advised.
Get Fast Treatment with Pharmacy First
The Pharmacy First scheme is a practical NHS service that can help eligible patients access quicker treatment and more flexible appointments through a trusted local pharmacy. Whether you need reassurance, symptom advice, or treatment where appropriate, Pharmacy First can make it easier to get started without unnecessary delays.
Book now with Market Harborough Pharmacy and experience flexible healthcare with Pharmacy First.

This blog was written on behalf of Market Harborough Pharmacy by Pharmacy Mentor.
